THE EMPLOYEE EXPERIENCE EVALUATION E3
Whether it's called “employee engagement” or “staff satisfaction”, it all comes down to how your employees are experiencing the systems, processes, and culture of your organization.
The concept of the Employee Experience Evaluation (hereafter known as the E3) was born after lengthy conversations with our consulting friends at Chief Motivating Officers. We realised that the most popular tools currently used globally to assess “engagement” and “satisfaction” had a number of errors and general assumptions that made their use and outcomes, in retrospect, almost entirely useless for managers and leaders. We discovered three trends across almost all of the existing evaluations:
- "Engagement" definitions are used inconsistently
- Employees are the focus, not the organisational system
- The feedback isn't actionable